maintenance
| Change Request Number | 270409 |
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| Start Time | 27/04/2009 00:00 |
| End Time | 04/05/2009 00:00 |
| Description of Change | Planned Network Maintenance Week commencing Monday 27/04/09 |
| Customers Affected | TV and Internet |
| Posted By | Les Watkinson |
| Posted On | 21/04/2009 15:22 |
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Detailed Description
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| Network maintenance in the following areas is planned to improve the capacity of our network, and customers may experience a brief interruption to their cabled services between the hours of Midnight and 6:00am whilst this essential planned work is taking place. The areas and dates scheduled for this maintenance are :-30/04/09 Wakefield. 01/05/09 Wakefield. If affected by any of these planned outages, customers may lose service for a period of less than 60 minutes. These outages may also affect the viewing of pre-ordered VOD items. Please accept our apologies for any inconvenience that this may cause. | |
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Customer Impact
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| Brief loss of DTV and/or Internet services. Customers may need to restart their broadband modem or DTV box following the outage to restore service. Video on demand items pre ordered may be lost due to this outage | |
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