Ticket
| Ticket Number | 1118024 |
|---|---|
| Time Stamp | 03/11/2009 22:30 |
| Priority | P1 |
| Status | Closed |
| Department | Outage Surveillence Team |
| Estimated Time Fix | 4 Hours |
| Customers Affected | Broadband Internet |
| Raised By | Thomas Connor |
| Postcode Areas | S75 |
| Placename | Barnsley |
| Detailed Description | |
|
Customers in the S75 area of Barnsley may currently be experiencing a loss of their Virgin broadband internet service. Our engineers are now investigating this issue.
Virgin Media apologise for any inconvenience caused. - Virgin Media Technical Support |
|
Updates
| Last Modified | Name | Customers Affected | Estimated Time | Status | Priority |
|---|---|---|---|---|---|
| 04/11/2009 12:44 | Bernadette Roche | Broadband Internet | Unknown | Closed | P1 |
| Detailed Description | |||||
|
We have been advised by our engineers that this fault is now resolved. The cause of the fault was a faulty power supply unit, which has now been replaced.
Virgin Media would like to apologise for any inconvenience caused. - Virgin Media Technical Support |
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| Last Modified | Name | Customers Affected | Estimated Time | Status | Priority |
| 04/11/2009 07:57 | Bernadette Roche | Broadband Internet | Unknown | Updated | P1 |
| Detailed Description | |||||
|
Customers in the S75 area of Barnsley may currently be experiencing a loss of their Virgin broadband internet service. Our engineers are now investigating this issue.
Virgin Media apologise for any inconvenience caused. - Virgin Media Technical Support |
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