Ticket
| Ticket Number | 1118864 |
|---|---|
| Time Stamp | 04/11/2009 17:17 |
| Priority | P1 |
| Status | Closed |
| Department | Outage Surveillence Team |
| Estimated Time Fix | N/A |
| Customers Affected | Broadband Internet |
| Raised By | Paul Ashcroft |
| Postcode Areas | ALL |
| Placename | NATIONAL |
| Detailed Description | |
|
Some customers nationally may currently be experiencing difficulties registering for PCGiard services. Our support groups are now investigating this issue.
Virgin Media apologise for any inconvenience caused. - Virgin Media Technical Support |
|
Updates
| Last Modified | Name | Customers Affected | Estimated Time | Status | Priority |
|---|---|---|---|---|---|
| 07/11/2009 12:28 | Jason Wilde | Broadband Internet | N/A | Closed | P1 |
| Detailed Description | |||||
|
Service has now been restored.
Virgin Media would like to apologise for any inconvenience caused. Virgin Media Technical Support |
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| Last Modified | Name | Customers Affected | Estimated Time | Status | Priority |
| 06/11/2009 21:44 | Colin Thornton | Broadband Internet | N/A | Updated | P1 |
| Detailed Description | |||||
|
Our engineers are still investigating this issue. Further updates will be posted, as they become available.
Virgin Media would like to apologise for any inconvenience caused. Virgin Media technical support |
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| Last Modified | Name | Customers Affected | Estimated Time | Status | Priority |
| 06/11/2009 15:24 | Les Watkinson | Broadband Internet | N/A | Updated | P1 |
| Detailed Description | |||||
|
Our engineers are still investigating this issue. Further updates will be posted, as they become available.
Virgin Media would like to apologise for any inconvenience caused. - Virgin Media technical support |
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| Last Modified | Name | Customers Affected | Estimated Time | Status | Priority |
| 06/11/2009 08:17 | Tomos Jones | Broadband Internet | N/A | Updated | P1 |
| Detailed Description | |||||
|
Our engineers are still investigating this issue. Further updates will be posted, as they become available.
Virgin Media would like to apologise for any inconvenience caused. - Virgin Media technical support |
|||||
| Last Modified | Name | Customers Affected | Estimated Time | Status | Priority |
| 05/11/2009 11:29 | Ben Appleton | Broadband Internet | N/A | Updated | P1 |
| Detailed Description | |||||
|
Some customers nationally may currently be experiencing difficulties registering for PCGuard services. Our support groups are still investigating this issue.
Virgin Media apologise for any inconvenience caused. - Virgin Media Technical Support |
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