Ticket
| Ticket Number | 1118953 |
|---|---|
| Time Stamp | 04/11/2009 21:51 |
| Priority | P1 |
| Status | Closed |
| Department | Outage Surveillence Team |
| Estimated Time Fix | 4hrs |
| Customers Affected | Broadband Internet, Digital TV |
| Raised By | Andrew Clear |
| Postcode Areas | SE6, SE13 |
| Placename | London |
| Detailed Description | |
|
Customers in the SE6 and SE13 postcode area's of London may currently be experiencing a loss of their broadband Internet and digital TV. Our engineers are now investigating this issue.
Virgin Media apologise for any inconvenience caused. -Virgin Media Technical Support |
|
Updates
| Last Modified | Name | Customers Affected | Estimated Time | Status | Priority |
|---|---|---|---|---|---|
| 05/11/2009 07:47 | Harry Smith | Broadband Internet, Digital TV | 4hrs | Closed | P1 |
| Detailed Description | |||||
|
Our engineers are still investigating this issue. Further updates will be posted, as they become available.
Virgin Media would like to apologise for any inconvenience caused. Virgin Media technical support |
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| Last Modified | Name | Customers Affected | Estimated Time | Status | Priority |
| 04/11/2009 23:50 | Andrew Clear | Broadband Internet, Digital TV | 4hrs | Updated | P1 |
| Detailed Description | |||||
|
Our engineers are still investigating this issue. Further updates will be posted, as they become available.
Virgin Media would like to apologise for any inconvenience caused. Virgin Media technical support |
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